Delivery & Conditions

  • SHIPPING

BRADABRAT ships from Bulgaria, Sofia via Bulgarian Posts PLC ( Air Mail).

All orders are shipped within two business days, not including weekends and holidays. The delivery arrives between 6-12 business days depending on the destination.

  • INTERNATIONAL ORDERS

Please note that international recipients are responsible for duties, taxes, and brokerage fees upon delivery.

* Once an order is given to the carrier the item becomes that carrier’s responsibility and BRADABRAT is no longer liable.

* BRADABRAT is not responsible for any packages lost or damaged while in transit to the destination.

  • RETURNS

If the merchandise is unused and in perfect condition, you may return the item(s) within 15 days of the received date for an exchange or a full refund. We cannot refund any shipping or handling fees related to your purchase or return. Please email info@bradabrat.com with address, items purchased, and email used to purchase the item, when shipping back please include this information in the package, so as we know who to return to. Please carefully package the item(s) and mail it with delivery confirmation (or another comparable service with tracking). Once your item is received, your return will be processed within 5 business days and you’ll hear from us via email then.

* Sorry, but we cannot except returns for products that have been used. We also cannot accept returns on sale items at 75% off or higher.

* Please note we are not liable for lost returns. Please add insurance and tracking to your package.

  • INFORMATION COLLECTION

We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature.

When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.

Like many websites, we use “cookies” to enhance your experience and gather information about visitors and visits to our websites. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

  • NEWSLETTER

If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us you will not receive these e-mails by unsubscribing from our mail list.

  •  Online Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

  • Questions and feedback

We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.

By continuing to use the site, you agree to the use of cookies. more information

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